💸 Refund Policy
Since our team offers digital goods, we do not issue refunds after a purchase is completed.
🛒 As a customer, it is your responsibility to understand this before making any purchase on our website.
❌ Refunds Will Not Be Granted for the Following Reasons:
- 📚 You believed you were buying a physical textbook.
- 🔁 You purchased the wrong edition of a product.
- 📄 The test bank or solution manual didn’t meet your expectations (e.g., you wanted short answer questions, but it contains only multiple choice). That’s why we offer a sample chapter for every test bank.
- ❌ The test bank didn’t match your specific exam questions.
- 🗂️ You are unable to open the compressed or chapter files.
➤ If the issue is on our end, we’ll replace the files or issue a refund at our discretion.
➤ If it’s a software issue on your side, we’re happy to assist—but it’s your responsibility to ensure you have the correct tools to open the files.
⚠️ Note: This is not an exhaustive list. Unless specifically stated otherwise in this policy, no refunds will be issued for any reason.
🎁 In special situations, we may offer store credit at our sole discretion when a refund isn’t an option.
🙌 We appreciate your understanding and support.